{"id":14971,"date":"2023-06-16T22:26:46","date_gmt":"2023-06-17T04:26:46","guid":{"rendered":"https:\/\/openzone.info\/?page_id=14971"},"modified":"2024-03-01T12:35:10","modified_gmt":"2024-03-01T18:35:10","slug":"cancellation-and-refund","status":"publish","type":"page","link":"https:\/\/openzone.info\/en\/cancellation-and-refund\/","title":{"rendered":"Cancellation and refund"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14971\" class=\"elementor elementor-14971\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5c9942 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5c9942\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5959307\" data-id=\"5959307\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81ab4ea elementor-widget elementor-widget-heading\" data-id=\"81ab4ea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Cancellation and refund<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ab84d elementor-widget elementor-widget-heading\" data-id=\"e8ab84d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">In the event that the service is no longer suitable for the Customer or the service does not meet expectations - Cancellation and refund<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-670fec8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"670fec8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-102055e\" data-id=\"102055e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-04e91c5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"04e91c5\" data-element_type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f9fe91c\" data-id=\"f9fe91c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2675fe3 elementor-nav-menu__align-start elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"2675fe3\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;_animation&quot;:&quot;none&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/openzone.info\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nav-menu.min.css\">\t\t\t<nav class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-2675fe3\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10572\"><a href=\"https:\/\/openzone.info\/en\/general-terms-and-conditions-of-use\/\" class=\"elementor-item\">General terms and conditions of use<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19803\"><a href=\"https:\/\/openzone.info\/en\/service-agreement\/\" class=\"elementor-item\">Service Agreement<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19804\"><a href=\"https:\/\/openzone.info\/en\/website-terms-of-use\/\" class=\"elementor-item\">Website Terms of Use<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19805\"><a href=\"https:\/\/openzone.info\/en\/use-of-resources\/\" class=\"elementor-item\">Use of resources<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19806\"><a href=\"https:\/\/openzone.info\/en\/third-party-services\/\" class=\"elementor-item\">Third-party services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19807\"><a href=\"https:\/\/openzone.info\/en\/terms-and-conditions-of-additional-services\/\" class=\"elementor-item\">Terms and conditions of additional services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19808\"><a href=\"https:\/\/openzone.info\/en\/conditions-for-domain-name-registration\/\" class=\"elementor-item\">Conditions for domain name registration<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19809\"><a href=\"https:\/\/openzone.info\/en\/copyright-and-dmca-intellectual-property\/\" class=\"elementor-item\">Copyright and DMCA Intellectual Property\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19810\"><a href=\"https:\/\/openzone.info\/en\/cancellation-and-refund\/\" class=\"elementor-item\">Cancellation and refund<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19811\"><a href=\"https:\/\/openzone.info\/en\/promotions\/\" class=\"elementor-item\">Promotions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19812\"><a href=\"https:\/\/openzone.info\/en\/affiliate-terms-and-conditions-of-use\/\" class=\"elementor-item\">Affiliate Terms and Conditions of Use<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19813\"><a href=\"https:\/\/openzone.info\/en\/cookie-policy\/\" class=\"elementor-item\">Cookie Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19814\"><a href=\"https:\/\/openzone.info\/en\/privacy-policy\/\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19815\"><a href=\"https:\/\/openzone.info\/en\/testing-services\/\" class=\"elementor-item\">Testing services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19802\"><a href=\"https:\/\/openzone.info\/en\/acceptable-use-policy\/\" class=\"elementor-item\">Acceptable Use Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2675fe3\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10572\"><a href=\"https:\/\/openzone.info\/en\/general-terms-and-conditions-of-use\/\" class=\"elementor-item\" tabindex=\"-1\">General terms and conditions of use<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19803\"><a href=\"https:\/\/openzone.info\/en\/service-agreement\/\" class=\"elementor-item\" tabindex=\"-1\">Service Agreement<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19804\"><a href=\"https:\/\/openzone.info\/en\/website-terms-of-use\/\" class=\"elementor-item\" tabindex=\"-1\">Website Terms of Use<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19805\"><a href=\"https:\/\/openzone.info\/en\/use-of-resources\/\" class=\"elementor-item\" tabindex=\"-1\">Use of resources<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19806\"><a href=\"https:\/\/openzone.info\/en\/third-party-services\/\" class=\"elementor-item\" tabindex=\"-1\">Third-party services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19807\"><a href=\"https:\/\/openzone.info\/en\/terms-and-conditions-of-additional-services\/\" class=\"elementor-item\" tabindex=\"-1\">Terms and conditions of additional services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19808\"><a href=\"https:\/\/openzone.info\/en\/conditions-for-domain-name-registration\/\" class=\"elementor-item\" tabindex=\"-1\">Conditions for domain name registration<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19809\"><a href=\"https:\/\/openzone.info\/en\/copyright-and-dmca-intellectual-property\/\" class=\"elementor-item\" tabindex=\"-1\">Copyright and DMCA Intellectual Property\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19810\"><a href=\"https:\/\/openzone.info\/en\/cancellation-and-refund\/\" class=\"elementor-item\" tabindex=\"-1\">Cancellation and refund<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19811\"><a href=\"https:\/\/openzone.info\/en\/promotions\/\" class=\"elementor-item\" tabindex=\"-1\">Promotions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19812\"><a href=\"https:\/\/openzone.info\/en\/affiliate-terms-and-conditions-of-use\/\" class=\"elementor-item\" tabindex=\"-1\">Affiliate Terms and Conditions of Use<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19813\"><a href=\"https:\/\/openzone.info\/en\/cookie-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Cookie Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19814\"><a href=\"https:\/\/openzone.info\/en\/privacy-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19815\"><a href=\"https:\/\/openzone.info\/en\/testing-services\/\" class=\"elementor-item\" tabindex=\"-1\">Testing services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19802\"><a href=\"https:\/\/openzone.info\/en\/acceptable-use-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Acceptable Use Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-953b391\" data-id=\"953b391\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8a404de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a404de\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-87f54ca\" data-id=\"87f54ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f574fa7 elementor-widget elementor-widget-heading\" data-id=\"f574fa7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><b><i>During any cancellation or refund request, the Company will act fairly and reliably to resolve any problems the Customer may experience. In the event that the service is no longer suitable for the Customer or the service does not meet the Customer's expectations, the Company will attempt to act in the Customer's best interest as long as this complies with the Company's Terms of Service and Terms of Use. <\/i><\/b><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0f72f0 solution-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f0f72f0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider--element-align-start .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-start .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-start .elementor-divider__element{margin-inline-start:0}.elementor-widget-divider--element-align-end .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-end .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-end .elementor-divider__element{margin-inline-end:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bfc6c88 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfc6c88\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4c794b7\" data-id=\"4c794b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-afd1bb2 elementor-widget elementor-widget-heading\" data-id=\"afd1bb2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment and renewal policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24be934 elementor-widget elementor-widget-heading\" data-id=\"24be934\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The Client understands and agrees that its services with The Company will be billed on a recurring basis unless The Client informs The Company that it wishes to cancel any or all services provided by submitting a Cancellation Request form in the Client Area.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-732a0a7 elementor-widget elementor-widget-text-editor\" data-id=\"732a0a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>For renewal fees, we will refund the full amount if cancellation is requested within 30 days from the date of receipt of the renewal payment and the renewal term has not begun.\u00a0<\/p><p>If the renewal term has already begun, we will refund the renewal fees less the fees for the first month of the renewal term. Services involving third party fees covered by <a href=\"https:\/\/openzone.info\/\">OpenZone<\/a>, such as but not limited to domain renewal and <a href=\"https:\/\/en.wikipedia.org\/wiki\/Transport_Layer_Security\" target=\"_blank\" rel=\"nofollow noopener\">SSL<\/a> renewal, are not refundable if the service has already been renewed by OpenZone.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c52236f elementor-widget elementor-widget-heading\" data-id=\"c52236f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">It is the sole responsibility of the Customer to ensure that their payment information is kept up to date, as well as that all invoices are paid on time or that service is cancelled prior to the service due date.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-847bec6 elementor-widget elementor-widget-heading\" data-id=\"847bec6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Requests for cancellation of renewal payments must be submitted at least 24 hours prior to 11:59 AM EDT on the renewal date. If Customer fails to comply with this requirement, the Company has the sole right to suspend Customer's account until the renewal payment is received.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa6bb3 elementor-widget elementor-widget-heading\" data-id=\"3aa6bb3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Customer acknowledges that The Company retains a copy of the non-renewed shared hosting account for a period not to exceed 5 (five) calendar days after the expiration becomes effective. <br><br>5 (five) days after the expiration date, if the renewal payment is not sent, any information or data in the account will be deleted, including the account, all backups of the account, and any other information or data related to the account.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f05737 elementor-widget elementor-widget-heading\" data-id=\"0f05737\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">In case the customer is using a Cloud VPS or Dedicated Server hosting package, all customer data could be permanently deleted within 24 hours after the expiration becomes effective if the renewal payment is not sent. <br><br>This includes all Cloud VPS or Dedicated Server accounts, all their backups and any other information or data related to the account.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aad99e solution-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6aad99e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-23e163f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23e163f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bfdc885\" data-id=\"bfdc885\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a241f3c elementor-widget elementor-widget-heading\" data-id=\"a241f3c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation of the service by the Customer<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1dba8f elementor-widget elementor-widget-heading\" data-id=\"b1dba8f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">All services provided by The Company may be cancelled by The Client. Only requests sent through the Client Area will be considered valid and will be reviewed by The Company.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd505d elementor-widget elementor-widget-heading\" data-id=\"6bd505d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The cancellation is effective according to the time chosen by the Customer through the Cancellation process.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-293a65f elementor-widget elementor-widget-heading\" data-id=\"293a65f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Upon submission of the cancellation request by the Customer, the Customer's account will be suspended immediately or at the end of the service billing period, depending on the Customer's choice during the cancellation process.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fda028 elementor-widget elementor-widget-heading\" data-id=\"5fda028\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Customer acknowledges that Company retains a copy of the cancelled shared hosting account for no more than 5 (five) calendar days after the cancellation becomes effective. <br><br>5 (five) days after the cancellation becomes effective any information or data in the account will be deleted, this includes the cancelled account, all of its backups and any other information or data related to the account.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bdc85e elementor-widget elementor-widget-heading\" data-id=\"1bdc85e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">In case the customer is using a Cloud VPS or Dedicated Server hosting package, all customer data may be permanently deleted within 24 hours of cancellation. This includes all Cloud VPS or Dedicated Server accounts, all their backups and any other information or data related to the account.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1870592 elementor-widget elementor-widget-heading\" data-id=\"1870592\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">After the cancellation becomes effective, the Company is not responsible for loss of data due to suspension or termination.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2275974 solution-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2275974\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fcc76f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcc76f9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ba16872\" data-id=\"ba16872\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-111cfb6 elementor-widget elementor-widget-heading\" data-id=\"111cfb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Money back guarantee<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e602adf elementor-widget elementor-widget-heading\" data-id=\"e602adf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The Company will refund the accommodation fee paid by the client if the cancellation request meets the following conditions:<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0ea3a elementor-widget elementor-widget-heading\" data-id=\"8f0ea3a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The Customer's cancellation request has been effective in less than:<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac4db9c elementor-widget elementor-widget-heading\" data-id=\"ac4db9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">90 days for Shared Hosting Accounts;<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fcf0c1 elementor-widget elementor-widget-heading\" data-id=\"2fcf0c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">90 days for Virtual Private Servers (Cloud VPS) and Dedicated Servers (DS);<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf87095 elementor-widget elementor-widget-heading\" data-id=\"bf87095\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">after the date of the first payment of the account.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afece4d elementor-widget elementor-widget-heading\" data-id=\"afece4d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Cancellations of a shared hosting account, shared hosting upgrades or additional services, where explicitly agreed, that are made more than 90 days after the first payment will not be eligible for a refund.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f39019d elementor-widget elementor-widget-heading\" data-id=\"f39019d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Cancellations of a Virtual Private Server (VPS) or Dedicated Server (DS), when explicitly agreed, that are effective more than 90 days after the first payment will not be eligible for a refund.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b1ad90 elementor-widget elementor-widget-heading\" data-id=\"0b1ad90\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The money paid by the Customer for the hosting account(s) will be refunded, excluding setup and handling fees paid during the registration process. Setup and processing fees paid at the time of sign-up are not subject to refund. <br><br>In case the setup fee for the VPS or Dedicated Server hosting service was waived during the sign-up process, a $19.99 fee will be deducted from the total amount before refund.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-732cb2a elementor-widget elementor-widget-heading\" data-id=\"732cb2a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">If the Customer registers a domain name during the initial hosting account ordering process, the corresponding domain name registration fee will be retained. <br><br>In case of a refund, the domain name registration fee will always be retained, even if it was waived at the time of purchase taking into account the Domain Registration terms of service.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1e4233 elementor-widget elementor-widget-heading\" data-id=\"a1e4233\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">In the event of a refund, if a free domain name transfer service is provided as part of the free domain name registration\/transfer offer, the corresponding domain name transfer fee will be retained. The domain transfer fee is always retained, even if it was waived at the time of purchase.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f96119 elementor-widget elementor-widget-heading\" data-id=\"1f96119\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Refunds can only be made to the original source of payment. If a refund is due, but is not possible due to a failure, the only alternative we offer is to supply the correct amount of funds to the customer's credit balance. <br><br>Possible reasons for a refund to fail, or be rejected by the card issuer, would be if the original payment was processed with cards that were limited in nature (prepaid cards, virtual cards, disposable cards, etc.) or the card account does not support refunds, is closed or frozen due to fraudulent activity.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2f5284 solution-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f2f5284\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9db6a81 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9db6a81\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f0ee26\" data-id=\"1f0ee26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7547005 elementor-widget elementor-widget-heading\" data-id=\"7547005\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chargebacks and disputes<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27e31c1 elementor-widget elementor-widget-heading\" data-id=\"27e31c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">If you believe there is an error in your billing or charges, you should immediately contact us in writing. Each of us agrees to cooperate in good faith to resolve any billing dispute. <br><br>If you initiate a \"chargeback\" or PayPal dispute based on this dispute, we may suspend the Service(s) until the dispute is resolved. To reactivate your Service(s), you must first pay all outstanding amounts.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da4d30f elementor-widget elementor-widget-heading\" data-id=\"da4d30f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">In addition to all outstanding amounts, there may be a chargeback fee associated with chargebacks and pre-arbitrations. The amount of the fee - and at what point in the process it is charged - depends on your case. <br><br>You will find specific information about chargeback fees on the billing ticket associated with the chargeback case. If you are not sure where to find it, please contact us.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6a8446 solution-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f6a8446\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9dc6ca6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9dc6ca6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-942cb6e\" data-id=\"942cb6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b206316 elementor-widget elementor-widget-heading\" data-id=\"b206316\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation of service by the Company<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bbd428 elementor-widget elementor-widget-heading\" data-id=\"8bbd428\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Any of the services offered by the Company may be terminated by the Company without notice and without refund in the event that the Company discovers in good faith that the Customer's use of the service violates the Terms of Use or the Customer's account is involved in illegal activity. The Company may not be held liable for loss of data if such cancellation has been made.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f98d2e elementor-widget elementor-widget-heading\" data-id=\"4f98d2e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The Company may also cancel any of its services, if the Company determines in good faith that the service has become impracticable or impractical for any technical, legal, loyalty, regulatory or other reason, by giving or without giving the Customer as much prior notice as is reasonably possible.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff61884 elementor-widget elementor-widget-heading\" data-id=\"ff61884\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">In the event of such a problem, the company reserves the right to temporarily suspend the service in an attempt to contact the Customer to help resolve the problem. <br><br>If the problem is not resolved within 7 (seven) days for all shared hosting services and 3 days for all Cloud VPS and Dedicated Hosting services after the Customer has been notified of the problem, the company reserves the right to cancel the service.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-807fd5e elementor-widget elementor-widget-heading\" data-id=\"807fd5e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Services used by Customer may be terminated for any or no reason by Company upon 7 days notice. Upon expiration of the 7-day period, Customer's account will be terminated and Customer will be provided access to an archived backup copy of the contents of Customer's account as of the date of termination. <br><br>These backup copies will be available for a maximum of 7 calendar days. After the 7 day period for accessing the archived backup, all backups and any other information or data related to the account will be deleted from the Company's servers.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dedf4e0 elementor-widget elementor-widget-heading\" data-id=\"dedf4e0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">If the reason for termination of service by the Company is other than Customer's violation of the Terms of Use, the Company will issue a prorated refund for all months in which the account is prepaid and unused by the Customer. <br><br>The calculation of the refund amount will be made by multiplying the number of unused months by the monthly prepaid price based on the Customer's billing cycle. <br><br>The Company will offer several options to receive the refund; however, it is the sole responsibility of the Customer to provide the necessary information to receive the refund.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c083ae4 elementor-widget elementor-widget-heading\" data-id=\"c083ae4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Customer acknowledges that if the reason for cancellation of the service by the Company is a violation of the Terms of Use by the Customer, the Company will not issue any refund.<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36fc497 solution-divider elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"36fc497\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbcd416 elementor-align-left elementor-widget elementor-widget-post-info\" data-id=\"fbcd416\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/openzone.info\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\"><link rel=\"stylesheet\" href=\"https:\/\/openzone.info\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-ab05e5f elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">Last updated:<\/span>\n\t\t\t\t\t\t\t\t\t\t<time> 16 junio 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and refund In the event that the service is no longer suitable for the Customer or the service does not meet expectations &#8211; Cancellation and refund During any cancellation or refund request, the Company will act fairly and reliably to resolve any problems the Customer may experience. In the event that the service is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":28770,"parent":0,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"lang":"en","translations":{"en":14971,"es":3824},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/pages\/14971"}],"collection":[{"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/comments?post=14971"}],"version-history":[{"count":0,"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/pages\/14971\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/media\/28770"}],"wp:attachment":[{"href":"https:\/\/openzone.info\/wp-json\/wp\/v2\/media?parent=14971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}